Last updated: 25 September 2026
Once an invoice has been generated for your order, we do not accept refunds, returns or exchanges. Please review your order carefully before confirming it.
Rotavator and tractor parts are ordered against specific machines and sizes. Once an invoice is raised, the part is allocated to you and moves into dispatch, which is why we are unable to take it back into stock.
If you need to cancel, contact us as soon as possible on 02269620856 or care@geargrow.in with your order number. If your invoice has not yet been generated, we will cancel the order. Where an online payment has already been taken, the amount is returned to the original payment method, typically within 5–10 working days depending on your bank or card issuer.
The no-return rule above does not take away your rights where we have made a mistake or the goods arrive damaged. If your consignment arrives damaged, is short, or contains an item different from what you ordered:
Where we confirm the fault is ours or the goods were damaged in transit, we will replace the item or refund it, at our discretion and at no cost to you.
If a part fails due to a manufacturing defect rather than wear, misuse, incorrect fitment or overloading, contact us with your order number and photographs. We will assess it and, where a manufacturing defect is confirmed, arrange a replacement.
Phone: 02269620856
Email: care@geargrow.in
Address: B-543, Moti Nagar, Delhi-110015
Please quote your order number in any correspondence — it makes everything faster.
